UX Strategy at DOL

MAJUS Consulting to provide UX strategy to ensure the success of key digital initiatives at the Department of Labor. We apply user-centered design principles to guide web content management efforts, ensuring content is clear, accessible, and aligned with how users search for and consume information. Our UX strategy also informs digital modernization efforts—shaping platform enhancements, driving Section 508 compliance, and supporting intuitive cloud-based experiences. On the backend, we align CMS, database, and analytics infrastructure with user needs to improve performance and usability. Across technical and programmatic support, we embed UX thinking into stakeholder engagement, QA testing, and service delivery to ensure every solution is built around real user expectations.